Shipping policy
🐾 Shipping Policy
At our store, we’re committed to getting your pet’s favorite products to you as quickly and safely as possible! Below you’ll find all the details about our U.S. shipping options, processing times, and delivery expectations.
🚚 Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
You’ll receive an email confirmation once your order has been shipped, along with tracking details so you can follow your package every step of the way.
🇺🇸 Shipping Options & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Delivery | 3–5 business days | $8.99 fixed |
| Expedited Delivery | 2 business days |
$15.00 fixed |
Delivery times are estimates and may vary depending on your location and carrier delays (especially during holidays or severe weather).
📦 Order Tracking
Once your order ships, you’ll receive a tracking number via email.
Please allow up to 24 hours for tracking information to update after your order has been shipped.
🐕 Shipping Locations
We currently ship to all 50 U.S. states.
At this time, we do not offer international shipping.
🚫 Delays or Issues
If your order hasn’t arrived within the estimated timeframe, please:
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Check your tracking information.
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Confirm your shipping address was entered correctly.
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Contact us at [your support email] — we’ll be happy to help locate your package.
💕 Our Promise
Your satisfaction means the world to us — and to your pets!
If something goes wrong during shipping, please reach out. We’ll make it right as quickly as possible.